Delivery and Shipping

Should you have any doubts please contact us to info@newaist.com

Free Shipping

We are proud to offer free shipping worldwide on all orders.

International Shipping

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you.

Shipping time

Shipping time varies by location but it is normally between 10 and 30 business days.

Maximum delivery time is 40 business days. We promise your money back if the items are not delivered within this maximum delivery time. For that to happen, please feel free to apply for the refund by sending us an e-mail to our customer service e-mail address info@newaist.com within 14 days after the maximum delivery time. Such refund will be credited to the same means of payment used when placing the affected order within 15 business days.

Delays can occur due to the Coronavirus situation. We really appreciate your patience if that happens and apologize in advance.

Customs

When shopping on Newaist, you are buying from overseas sellers. We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country, although it is not frequent. The taxes may depend on where your order was sent from, the type of items you bought, their value and the weight of the package. Different countries may have different tax policies regarding specific products.

Customs duties and taxes are never covered by Newaist.